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Privacy Policy

How Quantum AI UAE collects, uses, stores, and protects your personal information — written in plain English, not lawyer-speak.

Effective Date: 1 January 2026  |  Last Updated: 15 April 2026

This Privacy Policy explains how Quantum AI UAE ("we", "us", "our", or "the Platform") handles personal information when you visit our website, use the Quantum AI UAE app, or interact with our services. We've tried to keep this document readable. If anything still confuses you, just contact us and we'll explain.

By using Quantum AI UAE, you agree to the practices described below. This policy is designed to comply with the United Arab Emirates Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and aligns with international standards including the EU GDPR.

1. Who we are

Quantum AI UAE operates the Quantum AI auto-trading platform within the United Arab Emirates. Our headquarters and broker-affiliate operations are based in Abu Dhabi, with extended operations across Dubai. For data protection inquiries, you can reach us at privacy@quantumaitrading.ae.

2. What information we collect

We collect different types of information depending on how you interact with us. Here's the full breakdown:

2.1 Information you provide directly

  • Account information: Full name, email address, phone number, country of residence, and date of birth.
  • Verification documents: Government-issued ID (Emirates ID, passport), proof of address, and selfie verification — required by UAE financial regulations.
  • Financial information: Bank or card details for funding (handled by our broker partners, not stored directly by us).
  • Communications: Anything you send us via email, support tickets, or our contact form.

2.2 Information we collect automatically

  • Device data: Browser type, operating system, screen size, language settings.
  • Usage data: Pages visited, time on site, click paths, feature engagement.
  • Network data: IP address, approximate location (city level only), and connection type.
  • Cookies and tracking: We use first-party cookies for session management and limited third-party analytics. You can disable cookies in your browser, but parts of the platform may stop working.

2.3 Information from third parties

We may receive information from regulated broker partners (about your trade activity, deposit confirmations, and KYC status), identity verification providers, and fraud detection services. We only work with third parties that meet UAE compliance standards.

3. How we use your information

We don't collect data for the sake of it. Each piece serves a clear purpose:

  • To create and manage your Quantum AI UAE account
  • To verify your identity in line with UAE KYC and AML laws
  • To execute auto-trading instructions through your assigned broker
  • To process deposits, withdrawals, and any related queries
  • To send service notifications (account alerts, security warnings, maintenance updates)
  • To improve the platform — fixing bugs, refining strategies, optimizing the user experience
  • To detect, investigate, and prevent fraud or unauthorized access
  • To comply with legal obligations imposed on us by UAE regulators or partner brokers
  • To send marketing emails — but only if you've explicitly opted in, and you can unsubscribe anytime

4. How we store and protect your data

We take security seriously, because we've seen what happens when companies don't:

  • All data is encrypted in transit using TLS 1.3
  • Data at rest is encrypted with AES-256
  • Access to user data is restricted to authorized personnel and logged
  • Two-factor authentication is mandatory for all employee accounts
  • Regular penetration testing by independent security firms
  • Backups are encrypted and stored in geographically separated regions

That said, no system is 100% secure. We do everything we reasonably can, but we'd be lying if we promised perfection. If a breach ever occurs, we'll notify affected users in line with UAE PDPL requirements within the legal timeframe.

5. How long we keep your data

We retain personal data only for as long as needed to deliver the service or as required by law. KYC and AML records are kept for at least five years after account closure (UAE financial law requires this). Marketing preference records are kept until you unsubscribe. Anonymized analytics data may be kept indefinitely, but it can no longer be linked back to you.

6. Sharing your data

We don't sell your personal data. Full stop. We do share certain information with:

  • Regulated UAE broker partners — required to execute your trades
  • Identity verification providers — for the KYC step only
  • Cloud infrastructure providers — under strict data processing agreements
  • Fraud prevention services — to spot suspicious activity
  • Government or regulatory bodies — only when legally required

7. International data transfers

Some of our infrastructure providers operate outside the UAE. When data crosses borders, we ensure it's protected through standard contractual clauses or equivalent safeguards. We never transfer data to a jurisdiction with weaker protection than UAE law without explicit user consent.

8. Your rights

Under UAE PDPL and applicable international laws, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Delete your account and associated data (subject to legal retention requirements)
  • Object to certain types of processing, especially marketing
  • Restrict how we process your data while a dispute is being resolved
  • Port your data to another service in a structured, machine-readable format
  • Withdraw consent at any time for any processing based on consent
  • Lodge a complaint with the UAE Data Office if you believe we've mishandled your data

To exercise any of these rights, email privacy@quantumaitrading.ae. We'll respond within 30 days.

9. Cookies and tracking

We use cookies for three main reasons: keeping you logged in, remembering your preferences, and understanding which features people actually use (so we can improve them). We don't use creepy cross-site tracking. You can manage cookies in your browser settings.

10. Children's privacy

Quantum AI UAE is strictly for users aged 18 and over. We do not knowingly collect data from minors. If we discover an underage account, we'll close it immediately and delete the data.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top will change. For significant changes, we'll notify you by email or via a prominent notice on the platform. We'd rather over-communicate than spring surprises.

12. Contact us

Questions, concerns, or want to exercise your rights? Reach us anytime: